We’re looking for an ambitious and commercially minded Retail Insights & Analytics Manager to shape how we use data across our retail business. This is a pivotal role where you’ll develop and deliver a new strategic plan for data and analytics, transforming how insights inform decision-making, improve processes, and drive sales performance across the organisation.

As the Retail Insights & Analytics Manager, you’ll partner with senior leaders across the business to embed a data-led culture and unlock new growth opportunities, by leading a team of talented Data Analysts who are responsible for the day-to-day delivery of analysis and reporting, ensuring their work has clear commercial impact and supports the wider business strategy.

Key Responsibilities

• Design and deliver a strategic roadmap for how the business captures, manages, and leverages retail data.
• Lead the development of insight-driven processes that enhance trading, marketing, product, and operational performance.
• Lead, coach, and develop a team of Retail Data Analysts, ensuring high standards of analytical output and professional growth
• Prioritise and oversee the delivery of key analytical projects, balancing strategic initiatives with fast-paced trading support.
• Translate data into actionable recommendations that improve sales, margin, and customer engagement.
• Build strong partnerships across key functions – including Customer, Marketing, Merchandising, Operations, Supply Chain, and Finance – to ensure insights inform every commercial decision.
• Introduce new tools, reporting frameworks, and KPIs to measure performance more effectively.
• Champion a culture of curiosity and data-led decision making across all levels of the business.

To be successful in this role, you will have:

• Proven retail experience in analytics, insights, or BI management, ideally within a retail or consumer-facing environment.
• Strong leadership and people management skills, be able to motivate, mentor, and develop analytical talent.
• Strong commercial understanding and ability to link data to tangible business outcomes.
• Expertise in analytics and visualisation tools (e.g., Power BI, Tableau, SQL, Python, or similar).
• Strategic mindset with excellent communication and stakeholder engagement skills.
• Ability to balance long-term strategic thinking with hands-on analysis and delivery.

This is a unique opportunity to shape a new function and play a critical role in the evolution of our store estate. You’ll be joining at a pivotal time, with the scope to make a tangible impact on how our customers experience B&M

We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more! Check out our full benefits here - https://careers.bmstores.co.uk/our-bm-benefits/

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.