We’re looking for an experienced Internal Communications & Engagement Manager to support the day-to-day running of B&M’s busy Internal Communications & Engagement team.

You’ll be responsible for maintaining momentum, quality and confidence across internal communications, able to independently draft, sense-check, proof and sign off content, manage stakeholders, and keep key activity moving.

Alongside hands-on delivery, you’ll bring solid experience of strategic internal communications planning, including colleague surveys, values launches and colleague engagement activity.

In this role you will be responsible for:

• Drive internal communications plans for colleague surveys, values launches and engagement campaigns.
• Translate strategy into clear comms plans with audiences, messages, channels and timelines.
• Independently draft, edit and commission high-quality internal communications.
• Oversee the work and communications produced by the Internal Communications & Engagement Co-ordinator, providing guidance and quality assurance.
• Turn complex or sensitive information into clear, engaging colleague-facing messages.
• Act as final editorial gatekeeper ensuring content is accurate, on-brand and rigorously proofread.
• Maintain high standards for grammar, tone of voice and clarity.
• Overseeing and Managing major events end-to-end including planning, suppliers, content and delivery.
• Confidently managing day-to-day internal communications activity, providing continuity of leadership, decision-making and delivery in the Head of IC’s absence.

The skills & experience you’ll bring:

• Proven experience in internal communications, with a strong track record of delivering impactful communication strategies.
• Demonstrated experience developing and delivering comprehensive communications plans, particularly for employee surveys and organisational values or culture launches.
• Outstanding writing, editing, and proofreading abilities, with the capacity to tailor tone and messaging for diverse audiences.
• Proven experience planning and executing large-scale internal events, ensuring high engagement and seamless delivery.
• Experience deputising for senior leaders or operating independently with minimal oversight, demonstrating sound judgement and decision-making.
• Experience working within a PLC or listed business, with an understanding of corporate governance, compliance, and stakeholder expectations.

If you are looking for a new challenge within a busy team and a fast-growing business, apply online today!

Why B&M?

We also offer you a range of great benefits including discount in our stores, free parking for all colleagues in our Support Centre, colleague portal offering additional discount for retailers, hospitality & much more! Check out our full benefits here – https://careers.bmstores.co.uk/our-bm-benefits/

 B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.