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Job Description

About B&M

B&M Retail are one the UK’s fastest growing variety retailers. From only having 21 stores in 2004 to the 650+ stores we currently operate from, there is sure to be store near you.

With our ongoing expansion plans there really hasn’t been a better time to join B&M. We have a variety of exciting retail careers available & we offer fantastic on the job training. If you are looking to fast track your career the opportunities are endless!

As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the till area ensuring that our team delivers the best service for our customers.

You will also:

  • Ensure colleagues demonstrate the appropriate skills and knowledge in the checkout area
  • Be passionate about delivering exceptional customer service
  • Provide colleagues with the appropriate skills and knowledge
  • Be highly visible and approachable to customers and colleagues
  • Operate and deliver processes that ensure the store meets all legal requirements
  • Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
  • Protect and safeguard the Company assets

It is essential that applicants have the following:

  • Experience supervising/managing a small team, in a fast paced retail environment
  • Strong numerical and problem solving skills
  • A flexible approach and a ‘can do’ attitude
  • The ability to think on your feet

What can we offer you?

  • Excellent career progression opportunities
  • 28 days paid holiday inclusive of Bank Holidays (pro rata)
  • Generous staff discount scheme
  • NEST pension scheme
  • Share save scheme
This position is to work 30 hours per week and requires flexibility to work in the daytime, evenings and at weekends.

If you would like to join a great team in a fast paced and growing business, APPLY TODAY!